May 8, 2023 โ Alaska (Alaska Beacon) โ Careful scheduling and greater use of Alaskaโs 22 auxiliary legislative offices could fix the problem
The Alaska Legislature is changing some procedures after Capitol phone lines became overloaded by public testimony for a record fifth time this year.
The Capitolโs phones reached capacity on Tuesday, during a hearing about a bill that intends to repeal the stateโs new ranked-choice voting law. The phone lines have filled more times this year than in the past six years combined, legislative statistics indicate.
Overall call volume hasnโt changed significantly from past years, but Alaskansโ habits have: Members of the public are now much more likely to call from home, rather than one of the legislative information offices scattered across the state.
That pattern, plus a series of high-interest bills, have repeatedly filled the Legislatureโs 90 public phone lines.
Rep. Sarah Vance, R-Homer, said that even her father couldnโt make it into the queue for one meeting.
โHeโs like, โI tried, and I triedโ (to call in),โ she said. โIโve had numerous people reach out to me, Iโve had emails and texts, and they keep trying and trying.โ
On April 21, with several committees simultaneously taking public testimony, the phone lines were so clogged that the Legislatureโs own attorneys couldnโt connect to a House Judiciary Committee that Vance was leading.